If you haven't noticed already, the hotline server has been on and off. My new DSL connection with Mindspring has been shoddy at best. I don't know what their problem is, but sometimes I can connect, sometimes I can't. I was unable to connect for 5 days in a row last weekend! They think it doesn't bother me that one day I have DSL and the next I don't.What happened to the mindspring of two + years ago that was ALL about customer service?! Every time I call their tech support they try to have me completely rip my system, and then re-install from their crappy install cd. All this and then they check for a server outage!
What the fuck?
Outrage. Yours and mine. I don't know if this will ever be settled... I may have to look into PacBell DSL - but that's only if I have no other choice. I'll keep workin' at it until Mindspring fixes it or I cave in and switch providers.